Here it is how it's necessary to proceed in irregularity cases:
in case of an not integral package, that is damaged or with obvious signs of manumission (open package or closed with adhesive tape different from the original one) is necessary to notice it to the courier that delivery the package and absolutely to sign the waybill adding "With riserve". That consent us to defend all us of any type of anomaly that can to be found after the opening of the pack. Only in this last case you will have to signal the happened by fax to the local center of the courier and, for knowledge, to mrs. Maria Galie to telephone number 0039 06 5123777. Hereafter the goods will have to be send back to mrs. Maria same Galie who will provide to send them to the Client newly.